Frequently Asked Questions
Everything you need to know about our premium cuts and delivery process.
How is the meat packaged for shipping?
All orders are vacuum-sealed for freshness and packed in insulated shipping boxes with dry ice or non-toxic gel packs to ensure your meat arrives at the perfect temperature.
Where does The Meatery source its products?
We partner exclusively with sustainable farms and ethical ranches that prioritize animal welfare, grass-fed diets, and hormone-free environments.
What is your shipping policy?
We offer nationwide shipping within the continental US. Orders are typically processed within 24-48 hours and shipped via express delivery to maintain product integrity.
Can I return meat products if I change my mind?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or the quality of the meat, please contact us within 24 hours for a refund or replacement.
How long can I store the meat in my freezer?
Our vacuum-sealed products can be safely stored in the freezer for 6 to 12 months without loss of quality, though we recommend consuming within 3 months for the best flavor.
Do you offer subscription boxes?
Yes, we offer customizable monthly subscription plans that allow you to save 10% on your favorite cuts while ensuring your freezer is always stocked.